Choosing a commercial cleaning service would seem to be a relatively simple task. The majority of facility managers who oversee cleanliness and health in their buildings know that it is not as simple as it sounds. Facilities and their requirements determine which services are needed. Irrespective of whether it is a supermarket, retail store, or a hospital, appearance plays an important role in the success of the business. People are always put off by an unsightly appearance! Cleaning is an $80 billion-dollar industry, so there are countless commercial cleaning services, some of which have decided to franchise. Each one offers its own menu of services, and they range from small to midsize to large. What factors should you consider when making a decision?
Important Factors of Commercial Cleaning Services in New Jersey
Facilities and size are important factors. Choosing a commercial cleaning service can be narrowed down based on the type of business and size of your facility. Is your business spread out across several locations? Decide on what services you need, How to clean different surfaces, and what kind of frequency is appropriate? Decide on your budget as well. Once you have your list, it is time to start conducting interviews. Write down all the questions you have.
Cleaning more than one area or type of area is most likely a requirement for large and midsize facilities. A cleaner and maintainer is required for floors in supermarkets, retail spaces, schools, hospitals, or warehouses, to mention just a few. But what kind of surface does it have? Does it have ceramic, vinyl, concrete, or carpet? Remember to check the windows as well. It’s possible to need department cleaning for a supermarket, such as meat rooms, bakeries, delis, etc. Do you need hospital cleaning?
There are strict rules, regulations, and procedures that hospitals and schools must follow to maintain a certain level of “clean”. It would probably be best for you to go with a commercial cleaning service that offers a wide range of services. If you require multiple cleaning services, be sure to include franchises in your list of potential commercial cleaning companies. Franchises usually provide the services you will most likely need and can take care of multiple locations if this is necessary.
To help you make the right decision on hiring a cleaning service, here are a few important questions:
- Do they offer any specific services?
- Does the company have any franchises? Are they able to service multiple locations if necessary?
- Does the company have the manpower to complete the work?
- How do they know what they’re doing?
- Can you tell me what type of cleaning products they use? How do they do it?
- For what kinds of clients do they currently provide services? Does their experience include other companies like yours?
- Are there references available? When a commercial cleaning company gives you at least 3 references of current clients, this is also a sign that they are confident in their abilities to provide the services you need and in the way you deserve your facility to look.
Look for a commercial cleaning company that offers an array of cleaning services as well as a demonstrated history of managing to keep its clients. The hiring process shouldn’t have to be repeated over and over again. You can narrow your list of potential cleaning services by carefully reviewing the answers to these questions. In the decision-making process, there are a few additional items that are just as important.
How well does the cleaning company’s liability insurance protect you against potential liability claims arising from the cleaning? Does the cleaning company insure its workers for workers’ compensation? This is a legal requirement in most states. Do not just rely on the insurance claim of the cleaning company. There are many companies that do not carry insurance, or only carry a small amount of insurance. Request a copy of the company’s insurance certificate. As soon as your certificate expires or if your policy is canceled, insist on being added as a certificate holder and additional insured.
Commercial cleaning services will be willing to provide proof of insurance upon request. A commercial cleaning service with insurance will protect you and your commercial property in the event of damage to your property and injuries to the cleaners on your property.
Cleaning Products & Equipment:
If you wish to protect yourself, make sure you examine the facility before hiring the Commercial Cleaning Services in New Jersey and find out what they plan to use on the surfaces. There are many commercial cleaners who use the wrong products or use the right products improperly because of their inexperience. Inexperienced cleaners may even use the wrong equipment. Your property may be permanently damaged. Experienced and reputable facilities cleaning companies will take the time to visit your facility. View the work which needs to be done, and even develop a schedule for keeping the facility clean and shiny.
You can ask the commercial cleaning service for a cleaning checklist that lists all the services performed during each cleaning. The management must sign this checklist or “work order” before the commercial cleaning contractor can submit billing. Your payment will only go toward services that have been satisfactory to you.
You should request a price list from the commercial cleaning service, not only for the services you will require regularly but also for any incidental services you may require during your contract. Does the commercial cleaning service clean your floors three times a week? Suppose, however, that something occurs that requires the floor to be stripped and waxed? How much will it cost? Cleaning services with a good reputation understand budgets and they understand the importance of knowing the types of services you will need, if not a solid dollar amount.
Finally, they understand policies. Verify the company’s policies regarding the types of payments they accept, their cancellation policy, and if they offer a guarantee.
When you use the information in this article to assist you with making an informed decision, selecting a commercial cleaning service does not have to become a time-consuming task. Commercial Cleaning Company that takes the time to answer all your questions, take the time to survey the facility, and are knowledgeable about the Equinox Cleaning Services to be performed are more likely to meet and most likely to exceed your expectations!